Uptime & Availability
How we keep Blanca's Builder available.
This page explains the availability we aim for and how we communicate downtime. We do not currently publish a contractual SLA.
Last updated: 2026-06-28
This page is maintained by Blanca's IT Professional SL to answer common security, privacy and trust questions about Blanca's Builder.
This page is app-owned editable content. It is not an independent audit or certification.
Security is a shared responsibility between Blanca's IT Professional SL, the platforms we run on (Cloudflare, Supabase) and you as the account owner.
Targets
We target 99.9% monthly availability for the production application. Maintenance windows are scheduled outside European business hours when possible.
Dependencies
Our availability depends on Cloudflare, Supabase and the AI providers you select. Outages in those services can affect parts of the product even when our own code is healthy.
Status communication
Confirmed incidents that impact users are communicated in the in-app status banner and on the Trust Center incidents page. Critical incidents are also emailed to organization owners.
Monitoring
We monitor synthetic checks against the public landing page, the auth flow and key API endpoints. Anomalies page the on-call engineer.
Canonical: https://blancasbuilder.com/trust/uptime · Blanca's Builder